Legal Document

fancywin apps Terms and Conditions

Please read the following terms carefully before using this platform. By opening an account, you agree to these terms.

For ages 21 and above
Applicable to users in Bangladesh
Last updated: 2025
Last updated: January 2025
1

General Provisions

These terms and conditions ("Terms") govern the use of the fancywin apps platform and all services under it. In this document, "platform", "site", or "we" refers to fancywin apps and its operating entity, while "you" or "member" refers to any user registered on this platform.

By creating an account, logging in, or using any service on fancywin apps, you are considered to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, you are asked not to use the platform.

These Terms are drawn up in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh shall apply. The platform operates solely for users in Bangladesh and is not available to users from other countries.

Important: These Terms may change from time to time. The latest version will always be published on this page. It is your responsibility to check it regularly.

2

Eligibility and Age

To register and use fancywin apps, you must meet the following requirements:

  • You must be at least 21 (twenty-one) years old.
  • You must be a permanent or current resident of Bangladesh.
  • You must have a valid national identity card or equivalent identity document.
  • You must be of sound mind and capable of making your own decisions.
  • Your account must not have been previously cancelled or suspended.

fancywin apps takes a strict stance against gambling by minors. If a false age is provided at registration, the platform reserves the right to confiscate the relevant account and all funds held in it. A copy of an identity document may be requested at any time for age verification.


3

Account Registration

3.1 One Account Only

Each person may open only one account. If multiple accounts belonging to the same person are found, all of them will be closed and any associated winnings will be considered void. If multiple members of the same household use the same device or internet connection, customer support must be informed in advance.

3.2 Accuracy of Information

All information provided at registration must be true, accurate, and complete. If there is any change to your name, mobile number, date of birth, or any identity-related information, the support team must be notified immediately. Providing false information is a breach of these Terms and may result in account suspension.

3.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You must not allow anyone else to use your account. If you suspect unauthorised access to your account, contact support immediately. fancywin apps is not liable for any loss caused by your own negligence.

3.4 Verification Process

fancywin apps may request documents for identity and address verification at any time. Withdrawal processing may be put on hold until verification is complete. The platform reserves the right to temporarily suspend an account if requested documents are not provided within the specified time.


4

Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on fancywin apps is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (BRAC Bank, Dutch-Bangla Bank, and other major commercial banks). All deposits must be made from a payment method registered in the account holder's name.

Deposits made through third parties are not accepted. If any deposit appears suspicious, fancywin apps reserves the right to verify it and cancel it if necessary. Deposits in cryptocurrency or any other digital currency are not supported on this platform.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals will only be sent to the same payment method used for the deposit. Withdrawal requests are normally processed within 1 hour. Withdrawals may be temporarily held if a verification process is ongoing.

4.3 Withdrawal Without Meeting Wagering Requirements

If you wish to withdraw without completing the wagering requirements of an active bonus, the relevant bonus and any winnings earned from that bonus will be forfeited. However, the original deposited amount may still be withdrawn, unless there are other restrictions on the account.


5

Bonuses and Promotions

fancywin apps offers various bonuses and promotional offers. All bonuses have their own terms and conditions, which apply in line with the general provisions stated here.

5.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to ৳5,000. To withdraw this bonus, a wagering requirement of 25 times the bonus amount must be completed. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000, and to withdraw the bonus, ৳2,000 × 25 = ৳50,000 must be wagered.

5.2 General Bonus Terms

  • Each bonus offer must be claimed within a specified time limit.
  • One welcome bonus applies per account, household, address, or device.
  • Bonus funds cannot be withdrawn directly — only winnings earned after completing the wagering requirement are withdrawable.
  • fancywin apps reserves the right to modify, suspend, or cancel any bonus offer.
  • If any fraudulent activity is carried out to obtain a bonus, the bonus will be forfeited.
Please note: Bonus calculations are always based on the bonus amount, not the original deposit. Completing the wagering requirement may take considerable time.

6

Gaming Rules

6.1 Fair Play Policy

All games on fancywin apps are operated on platforms from reliable software providers. Game outcomes are determined by a Random Number Generator (RNG), free from external interference. The rules applicable to each game are described within the game's own interface.

6.2 Betting Limits

Minimum and maximum bet limits apply to each game and betting category. These limits are set at the platform's discretion and may change without prior notice. Higher limits may apply to VIP members in certain categories.

6.3 Technical Issues

If a game is left incomplete due to server disconnection, network failure, or other technical issues, fancywin apps reserves the right to determine the outcome of that game based on system logs. In such situations, the platform's decision is final.

6.4 Sports Betting

The odds and rules applicable in the sports betting section may vary by event. If odds change after a bet is accepted, the original accepted odds will apply. If a match is cancelled or ends in a draw, the outcome of that bet will be determined according to the applicable rules.


7

Prohibited Activities

The following activities are strictly prohibited, and if any one of them occurs, the account will be permanently closed:

  • Operating multiple accounts or using another person's account.
  • Providing false information or using fraudulent methods to obtain bonuses.
  • Using software, bots, or automated methods to play games or place bets.
  • Attempting to gain unauthorised access to other users' accounts.
  • Using the platform for money laundering or illegal financial activities.
  • Exploiting system vulnerabilities or game errors to gain an unfair advantage.
  • Threatening, harassing, or behaving offensively towards other users.
  • Placing bets in the name of or on behalf of a third party.

If evidence of fraudulent activity is found, fancywin apps reserves the right to confiscate all balances and winnings in the relevant account and, if necessary, notify law enforcement authorities.


8

Account Suspension and Closure

8.1 Platform Authority

fancywin apps reserves the right to temporarily suspend or permanently close any account at any time and for any reason. This includes: breach of these Terms, security risk, suspicion of financial fraud, or legal grounds.

8.2 Closure at the User's Request

You may request to close your own account at any time. To do so, contact the support team. Before the account is closed, you will have the opportunity to withdraw your remaining balance (subject to wagering conditions being met). A self-exclusion request may also be made under the Responsible Gaming Policy.

8.3 Inactive Accounts

If there is no login or financial activity for 12 consecutive months, the account may be marked as inactive. Before any decision is made regarding an inactive account, contact will be made via the registered mobile number or email.


9

Limitation of Liability

fancywin apps provides the platform on an "as is" basis. The platform bears no responsibility in the following situations:

  • Loss caused by the user's own carelessness or by disclosing information to others.
  • Service disruption due to internet disconnection or technical issues on the part of third parties.
  • Force majeure events (natural disasters, political unrest, cyberattacks).
  • The user's personal expectations regarding game outcomes not being met.

In all circumstances, fancywin apps's maximum liability is limited to the funds held in your account. fancywin apps is not liable for indirect losses, business losses, or consequential damages.


10

Privacy and Data Protection

fancywin apps keeps your personal information secure with great care. Full details of how the information you provide is collected, stored, and used can be found in our Privacy Policy. By accepting these Terms, the Privacy Policy also becomes applicable to you.

Your information is not sold to third parties. However, limited information may be shared with trusted partners for service operations, and information may be provided to authorities where there is a legal obligation to do so.


11

Changes and Amendments

fancywin apps reserves the right to change any part of these Terms at any time. For significant changes, notice will be given to the registered mobile number or on the platform. If you continue to use the platform after a change, you will be considered to have agreed to the amended Terms.

Other policies consistent with these Terms (bonus rules, game-specific conditions) are considered part of this document. You are advised to read them regularly as well. To learn more about fancywin apps, visit our About Us page.


12

Contact and Support

If you have any questions or complaints about these Terms or any fancywin apps service, please contact us. The support team is available seven days a week, twenty-four hours a day, to assist in both Bangla and English via live chat and email.

Contact address: [email protected]

You can also visit our Frequently Asked Questions (FAQ) section for answers to common queries. Most questions are answered there in detail.

Legal disputes: In the event of any interpretation or dispute regarding these Terms, the decision of fancywin apps management shall be considered final. However, all parties give the highest priority to resolving issues through friendly discussion.